SHIPPING & EXCHANGE
SHIPPING POLICY
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All prices are inclusive of GST and we provide free shipping on every order within India
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All payments can be made through Google pay, PayTm or bank transfer.
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After payment confirmation, our team will ensure your order is shipped at the earliest.
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However every garment is made to order, so kindly spare us some extra time to get them ready just for you.
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Once the order is confirmed, we will not be able to make any changes in the garments or the delivery address.
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We will ensure that your order is dispatched within 10-12 working days from the date of purchase. However in the case of remote locations, there maybe some delays.
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Once your order is dispatched, the tracking number will be sent to the registered phone number to track your shipment.
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The courier companies hold responsibility for any delays from their end, but we will help in tracking down your package till it reaches your home!
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We do take international orders and the shipping charges will be additional.
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We ship throughout the week except Sundays & Public holidays.
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We do not have cash on delivery option available with us at the moment
EXCHANGE POLICY
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Any exchange order needs to be done within 7 days of delivery.This offer is applicable only once.
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All exchange products need to be sent to the below mentioned address :
NIRAM
No : 43, 3rd street Annexe,
SVS Nagar,
Valasaravakkam
Chennai – 600087
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While shipping the order back to us, kindly ensure the products are in original condition with price tag and packaging along with original invoice.
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We request you to kindly bear the cost of shipping of the exchange product but your corrected product will be sent back to you free of charge.
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In case you have received a damaged or wrong product kindly write to us niramstudio.chennai@gmail.com within 24 hours of shipment delivery.Please mention your full name, address and image/description of the issues in the product and we will revert back to you at the earliest.
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If the purchased product is not received back in its original condition, the company holds the rights to refuse the exchange.
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We only accept exchanges but NO REFUND WILL BE PROVIDED for the purchased garments.
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In case of the product being customized to your specifications,there will be no exchange policy available on that particular product.
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Please Note: All products purchased during SALE or using coupon/discount code will not be valid for exchange.